SHIPPING POLICY

SHIPPING POLICY FOR THE SP FAMILY / SUCCESSFUL PRODIGIES LLC

Last Updated: [November 25, 2025]

Thank you for shopping with The SP Family. This Shipping Policy explains how orders are processed, shipped, and delivered when purchasing from https://www.thespfamily.com.

1. ORDER PROCESSING
Orders are processed in the order they are received. Processing times may vary depending on product availability and seasonal volume. Processing times do not include weekends or holidays.

2. SHIPPING TIMELINES
Shipping and delivery times are estimates and not guaranteed. Once an order has shipped, delivery time depends on the carrier and your location. Successful Prodigies LLC is not responsible for delays caused by carriers, weather, or incorrect addresses provided at checkout.

3. SHIPPING RATES
Shipping fees are calculated at checkout based on your location, selected shipping method, and order weight.

4. SHIPPING CONFIRMATION
A shipping confirmation email with tracking information will be sent once your order has shipped. Once shipped, orders cannot be changed or canceled.

5. INCORRECT OR INCOMPLETE ADDRESSES
Customers are responsible for entering accurate shipping information. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

6. LOST, STOLEN, OR DELAYED PACKAGES
Successful Prodigies LLC is not responsible for packages that are lost, stolen, delayed, or marked as delivered by the carrier. Any shipping issues must be reported directly to the carrier using your tracking number.

7. DAMAGED ITEMS
If your item arrives damaged, please contact us within 48 hours of delivery with photos of the damage, packaging, and order details. We will review the issue and respond with a resolution at our discretion.

8. INTERNATIONAL SHIPPING
If international shipping becomes available, customers will be responsible for any customs fees, duties, or taxes. We are not responsible for customs delays.

CONTACT INFORMATION
For questions regarding this Shipping Policy, contact us at:
info@successfulprodigies.com